https://community.servicetitan.com/t5/General-Office/Southwest-855-550-0687-Can-I-Cancel-My-Southwest-Flight-Without/m-p/65132#M8679
https://community.servicetitan.com/t5/General-Office/Southwest-855-550-0687-Can-I-Cancel-My-Southwest-Flight-Without/m-p/65132#M8679