Changing or canceling your United Airlines flight is simple and can be done online or through customer support. Here’s a step-by-step guide:
1. Change Your Flight
Online Process:
Log In to Your Account:
Visit United Airlines’ website and sign in to your MileagePlus account, or access your booking using your confirmation number and last name.
Find Your Reservation:
Navigate to the “My Trips” section to locate your booking.
Select “Change Flight”:
Click on the “Change Flight” option to see alternative flights.
Choose a New Flight:
Select a new date, time, or destination as per your requirements.
Review Fees (if applicable):
United Airlines often waives change fees for most tickets, but you may need to pay a fare difference.
Confirm the Change:
Once satisfied, follow the prompts to complete the process. You’ll receive a confirmation email with your updated itinerary.
2. Canceling Your Flight
Online Process:
Log In to Your Account:
As with changing a flight, sign in to your account or access your booking via the “My Trips” section.
Select “Cancel Reservation”:
Find your trip and click on the “Cancel Flight” option.
Check Refund Eligibility:
Depending on your ticket type, you may receive a refund, travel credit, or no refund at all:
Refundable Tickets: Eligible for a full refund.
Non-Refundable Tickets: Typically eligible for a travel credit, minus cancellation fees.
Basic Economy Tickets: Not eligible for changes or cancellations unless specified.
Complete the Cancellation:
Confirm your decision, and you’ll receive an email with the details of the cancellation or travel credit.
3. Changing or Canceling via Customer Support
Call United Airlines:
Dial 1-8⁰⁰-864-83₃₁ or +1–866–748–4071 or Mexico +52–S5–4631–99S2(available 24/7) for assistance with changes or cancellations. Have your confirmation number ready.
Visit the Airport Counter:
If you’re near an airport, a United Airlines representative can assist you.
4. Using the United Airlines agency app
The United app is a convenient way to change or cancel your flight. Simply log in, navigate to “My Trips,” and follow the prompts for modifications or cancellations.