What is Aeromexico Airlines Refund Policy?

Before you initiate the Aeromexico Refund request, it’s better to know all the key aspects associated with its refund policy. The airline is quite strict with its standard fares and imposes stringent terms and conditions when it comes to refunds. Here’s what you need to know.

• All Aeromexico fares are entitled to refunds if canceled within 24 hours of the purchase.
• Passengers will get a refund in the original form of payment within the risk-free window.
• Once the 24-hour window passes, only Flexible Fares are entitled to a refund.
• Those flying with the Aeromexico refundable ticket can get a refund in the form of original payment or electronic vouchers, depending on their preferences.
• You can request a refund from the place of purchase only. Those who have made web purchases can call Aeromexico customer service to request a refund.
• Basic fares are non-refundable.
• The airline may take around 7 business days to process a refund request. Electronic vouchers will be processed immediately.

How to Request a Refund with Aeromexico Airlines?

Now that you know about the Aeromexico Airlines Cancellation and Refund policy, it’s time to outline the step-by-step instructions for raising a refund request. Be mindful that you can request a refund only from the place of purchase. Contact third-party websites or booking agencies if you have purchased tickets from them.

Those who have made web purchases must call the airline to raise a request. Here’s how to do so.

• Open the dialer pad and contact Aeromexico Airlines at 1-800-237-6639.
• Press the Call button and connect to the automated IVR menu.
• Select your preferred language.
• Listen to commands carefully and select the prompt to request a refund.
• Alternatively, you can speak to the live agent at Aeromexico using the appropriate option.
• Once the agent is on the call, share your booking details and ask about your refund eligibility.
• If you are eligible for it, request a refund and wait for a few business days.
• The airline will also send you a confirmation email regarding the refund request. You can use the applicable number to track your refund request.

Does Aeromexico Airlines Issue a Refund for Cancelled or Delayed Flights?

Have your Aeromexico flight been canceled or delayed and you might be wondering if you can get refunds? Well, you are in luck, as the airline offers refunds in the original form of payment in such cases. Here are the details.

• If your Aeromexico flight gets canceled or delayed, you’ll get a chance to book new tickets on the upcoming Aeromexico flight to continue your journey.
• To get a refund, you can submit a complaint to Aeromexico customer service and provide the booking details to raise a refund request.
• Passengers can raise a refund request for delayed flights if their flight arrives 3+ hours late at the final destination.
• You are also entitled to the Aeromexico ticket refund if the airline cancels your flight and informs you less than 14 days before the departure.

Summing Up

A flexible refund policy can ease a stressful travel experience in case of unexpected events. Travelers who fly on Aeromexico Airlines can request a refund, depending on their ticket type. Be mindful that standard fares are entitled to a refund if canceled within 24 hours of the booking. Once the time limit passes, your ticket will become non-refundable. If you have more doubts regarding the airline’s refund policy or process, contact the Aeromexico customer support center and get live assistance.

FAQs

• Does Aeromexico give refunds?

Yes. Aeromexico issues refunds for all fares if canceled within 24 hours of the purchase. After the risk-free window, only Flexible fares will be refundable.

• What is Aeromexico Airlines cancellation fee?

Aeromexico Airlines doesn’t charge a cancellation fee and offer full refunds to eligible travelers.

• Does Aeromexico Airlines offer a refund in the original form of payment?

Aeromexico Airlines offers a refund in both original forms of payment and electronic travel credits, depending on your preferences.

• How much time does Aeromexico Airlines take to issue a refund?

Aeromexico Airlines usually takes around 7 to 15 business days to issue a refund.

• How to request a refund from Aeromexico Airlines?

You can only request a refund via the place of purchase. If you have booked flights via the official site, then call the Aeromexico customer service to raise a refu https://www.mytripcancellation.com/refund-flight/aeromexico-refund-policy/