https://support.cgu.edu/hc/en-us/community/posts/32090942209940–What-is-the-24-hour-rule-for–Customer-Support-Infinite-Services

https://support.cgu.edu/hc/en-us/community/posts/32090942209940–What-is-the-24-hour-rule-for-%F0%9D%97%9F%F0%9D%98%82%F0%9D%97%B3%F0%9D%98%81%F0%9D%97%B5%F0%9D%97%AE%F0%9D%97%BB%F0%9D%98%80%F0%9D%97%AE-Customer-Support-Infinite-Services