2023: Talabat: Unveiled a new AI-powered assistant that would provide customers with cooking tips, nutritional information, and suitable complimentary dishes to go with their meals.
According to MarkNtel Advisors study, The GCC Online Food Delivery Market size in 2023 was valued at around USD 3.93 billion and is expected to reach around USD 11.18 billion by 2030. The market is also estimated to grow at a CAGR of around 14.48% during the forecast period, i.e., 2024-30.
In recent years, the working population, especially the women workforce has substantially increased. As per the International Monetary Fund (IMF), as of 2022, female participation in the GCC labor force has increased five times since 2010. The rise in female professionals is accentuating the demand for online food services since working women have little to no time to prepare a meal. Also, the cost of hiring a temporary or permanent chef is extremely expensive in the GCC country. According to the Popular recruitment agency, the cost of hiring a personal chef is around USD 108 to USD 136 daily. Therefore, individuals tend to order food online, augmenting market size & volume.
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Market Trend: In recent years, the top companies in the Food Delivery Industry have integrated emerging technologies, like Artificial Intelligence and Machine Learning within their ecosystems. These technologies are helping companies to analyze the behavior of customers based on their food orders and the specific time or days on which the orders were placed. Based on these data, the market players are customizing their menus and offering the customers their favorite food packages with cash-back coupons, enriching the customer experience
GCC Online Food Delivery Market Key Players:
Talabat, Deliveroo, Mrsool, Zomato, Carriage, Careem, HungerStation, Jahez, EatEasy, Noon Food, and others
Market Segmentation Overview:
By Service Type
-Platform-to-Consumer
-Restaurant-to-Consumer
Among them, the Platform-to-Consumer segment holds a dominant market share due to their ease of use and versatility in having multiple options in terms of restaurants and cuisines. These platforms provide food options from various hotels & restaurants to the customers, whereas the restaurant-specific online food delivery platforms only offer their restaurant-specific dishes. Along with this, customers can compare the food offered by different restaurants & cafes on these third-party platforms. Moreover, on these third-party food delivery platforms, individuals can relatively compare the reviews and the prices of the meals. Further, these platforms also offer variety, flexibility, and more support in case of any issue, making them a more favorable choice among the end-users.
Moreover, the restaurants & eateries only provide the delivery only to a limited distance. As a result, customers residing at relatively larger distances fail to order the meals from the restaurants-based online applications. Thus, they prefer to place their food orders from Platform-to-Consumer applications since they provide deliveries for larger distances as well, enhancing their market share.
By Cuisine
-Local Arabic Cuisine
-Indian Food
-Continental
-Others
By Business Model
-Logistics Based
-Full Service
By Food Type
-Vegetarian
-Non- Vegetarian
-Others
By Food Buyer Nationality
-Arabic
-Indian
-Pakistani
-South East Asian
-European
-African
-Others
By Size of the Order
-Upto USD 30
-USD31 to USD 50
-Above USD 50
By Consumer Age Group
-Upto 25 Years
-26 to 35 Years
-36 to 50 Years
-Above 50 Years
By Platform
-Mobile Applications
-Web-Based Platform
By Payment
-Cash on Delivery
-Digital Payments
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By Region
- The UAE
- Saudi Arabia
- Qatar
- Bahrain
- Kuwait
- Oman
The GCC Online Food Delivery Market Recent Development
2023: Deliveroo: Partnered with the UAE Food Bank to Reduce Food Waste, to further maintain the regulation regarding the UAE government’s plan to reduce food wastage by 50% by 2030.
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